Frequently Asked Questions

Career Streak shows how consistently active you are on JointerX. Opening the app daily increases your streak and helps employers identify active candidates.

No. Skills, profile match, and experience are always prioritized first. Career Streak is only considered when candidates match equally.

Missing a day resets your current Career Streak. Open JointerX daily to maintain your streak.

Suggested jobs are shown based on your skills and profile match. Jobs with multiple matching skills may appear higher in suggestions.

Recent Activity shows important updates related to your applications, interviews, hiring status, and account activity.

Jobs with stronger profile and skill matching may appear higher, but all available jobs are still shown in the Jobs section.

Business Verified means the employer's business documents have been verified by JointerX.

Account Verified means the employer has verified both mobile number and email address.

It shows that the recruiter is hiring on behalf of the mentioned company or organization.

Tap the bookmark icon available on job cards to save jobs. You can view bookmarked jobs later from the Bookmarks section.

Jobs may become hidden if they are paused, closed, expired, or removed by the employer.

Yes. Use the search bar in the Jobs section to search jobs using job titles.

Open the job details page and tap the Apply button. Your profile and account verification must be completed before applying.

You may need to complete your profile or verify your registered mobile number and email address before applying.

Resume URL is optional, but adding a resume can improve your profile and application quality.

Yes. You can withdraw applications unless the application is rejected, hired, or the job post is paused or closed.

Open the Applications section to view all jobs you have applied for along with their statuses.

Application statuses help track your progress, such as Applied, Interview Scheduled, Rejected, Hired, or Withdrawn.

Interview schedules appear in your Applications section and Interview Slots card on the Home screen.

A complete profile helps employers better understand your skills, experience, and qualifications during hiring.

No. Profile picture is optional, but adding one may help improve profile professionalism.

Yes. Open your profile and use the edit icon beside registered email or mobile number.

Suggested jobs are matched using your skills, education, experience, and profile details.

Employers can only view profile information necessary for recruitment. Sensitive account information remains protected.

No. JointerX does not charge candidates for applying to jobs.

Do not make any payment. Report suspicious jobs or recruiters immediately using the Report option.

Open the job details page and tap the Report Job button to report suspicious activity.

Open Settings, tap Change Password, enter your current password and new password, then save changes.

Open Settings and tap Delete Account. Carefully review the confirmation before deleting your account.

Open Settings and tap Contact Support or Help Centre for assistance related to your account or applications.

Yes. Candidates can search, save, and apply for jobs on JointerX without charges.

Your profile becomes accessible only to the employer account for the specific job you applied to. Other employers cannot access your profile unless you apply to their jobs.

No. Your mobile number remains hidden after applying. Employers can only view your mobile number after they shortlist your application.

Yes. Employers can view your registered email address after you apply for their job posting.

Open your Profile and tap the edit icon beside Registered Mobile. Enter your new mobile number and current password. If the number is available, an OTP will be sent to the new mobile number. Enter the OTP to complete the update process.

Open your Profile and tap the edit icon beside Registered Email. Enter your new email address and current password. After submission, open your new email inbox and click the verification link sent by JointerX to complete the update process.

For security reasons, updating your registered email address expires your current session automatically. Log in again using your new email address.

Applications cannot be withdrawn after the application is marked as Hired or Rejected, or if the related job post becomes paused or closed.

JointerX requires verified email and mobile number to improve platform authenticity, communication reliability, and candidate trust.

Bookmarked jobs remain saved unless removed manually, but some bookmarked jobs may become unavailable if they are closed or removed by employers.

Search results depend on available active jobs and matching job titles. Closed, paused, or removed jobs may not appear.

Always verify the interview address, company details, or meeting link before attending or opening it. If anything feels suspicious or unsafe, avoid proceeding and report it immediately through JointerX.

Updated profiles help improve job matching, employer trust, and overall visibility during candidate searches.

Employers may contact you using visible profile details after application and shortlisting. Always verify recruiter authenticity before sharing sensitive information.

Job visibility may depend on profile matching, candidate activity, and employer preferences to improve relevant opportunities for candidates.

Yes. JointerX supports both fresher and experienced candidates across different job categories and experience levels.

Skills help improve job recommendations and help employers better evaluate your suitability for roles.

Candidate activity indicators such as Career Streak may help improve visibility, but employers primarily evaluate skills and profile relevance.

Verification improves account security, recruiter trust, and helps prevent fake or unauthorized accounts on the platform.

Yes. Candidates can apply to jobs from different cities or locations depending on employer requirements and job availability.

Always verify interview links, meeting details, and company information before joining interviews to avoid suspicious or unsafe activity.

Avoid sharing sensitive information or making payments. Report suspicious employers or activities immediately through JointerX support or reporting tools.